Shipping Policy

At Cozy, we strive to process and ship your orders as quickly as possible. Orders are typically shipped within 1-3 business days. Once shipped, delivery can take up to 10 business days, depending on your location and the courier service.

Tracking and Responsibility

Once your order has been shipped and a tracking number has been provided, you can monitor your package’s progress through the courier’s tracking system. While we work hard to ensure timely deliveries, please note that Cozy is not responsible for delays caused by the shipping carrier, such as weather, high-volume periods, or logistical issues.

If you encounter any issues with your delivery after it has been shipped, we recommend contacting the courier directly for assistance. However, our customer service team is always here to help answer any questions or provide guidance if needed. Please don’t hesitate to reach out—we’re happy to assist!